Battling the Storm’s Aftermath: Your Guide to Flood-Damaged Air Conditioning Units

Written by: Christine Gibson

In the wake of a storm, your air conditioning system might be one of the many casualties. Floodwater can wreak havoc on HVACR systems, leading to potential electrical hazards, contamination, and long-term damage. It’s crucial to approach the situation with caution and take the necessary steps to ensure your safety and the integrity of your system.

This guide will walk you through the essential steps to take if your home is flooded or your AC system is covered in water. We’ll discuss topics from safely disconnecting power to understanding whether to repair or replace your unit. We’ll also cover how to document damage for insurance claims, avoid contractor scams, and utilize valuable resources provided by organizations like the Air Conditioning Contractors of America (ACCA).

By following these basic guidelines, you can navigate the recovery process more effectively and restore your home to a safe and comfortable state.

Table of Contents

  1. Safety first: disconnect power to your HVACR system
  2. Resist the urge to test the system: call a professional HVACR technician
  3. Thorough inspection is key: both inside and out
  4. Patience is a virtue: expect delays and be prepared
  5. Beware of scams: choose reputable contractors
  6. Understand your options: repair or replace?
  7. Resources for homeowners

What to do if Your AC systems flooded

1. Safety first: disconnect power to your HVACR system

Before approaching your HVACR system after a flood, the most critical step is to turn off the power. This prevents electrical hazards and potential damage to the system. Here are the steps:

  1. Set the thermostat to OFF.
  2. Turn off the power: Before checking your unit, make sure to turn off the power at the main electrical panel. This is usually done by flipping the breaker switch that controls the HVACR system to the “OFF” position. If the breaker is not labeled, start by looking for double-pole breakers, usually around 30 amps.

If you’re unsure how to do this safely or encounter difficulties, contact a qualified contractor immediately.

2. Resist the urge to test the system: call a professional HVACR technician

Even if your HVACR system appears externally unharmed, floodwaters can leave behind hidden dangers like silt, bacteria, and debris. Attempting to operate a flood-affected system can lead to further damage, potentially irreparable, and create unhealthy indoor air quality.

Always contact a licensed HVACR technician to assess the system before restarting it and if you have concerns about air quality ask the technician to perform an air quality test. To find a local contractor, visit the ACCA Contractor Locator at https://hvac-contractors.acca.org/locator

3. Thorough inspection is key: both inside and out

When the HVACR technician inspects your system, they will check for various issues:

  • Visible damage: Dents, bent fins, debris, or disconnected pipes on the outdoor unit.
  • Electrical system integrity: Corrosion or damage to wires, connectors, and components, including the condenser fan motor seal.
  • Coil cleanliness: Clogged coils due to dirt, grime, or debris brought in by floodwaters.
  • Indoor unit assessment: Water damage to the evaporator coil, blower motor, and electronic controls, especially if the indoor unit was exposed to flooding.
  • Ductwork inspection: Corrosion, mold growth, and structural weakening in air ducts, particularly those made of fiberglass.
  • Refrigerant line check: Damage to the refrigerant lines, especially if the outdoor unit shifted during flooding.
  • Rust and corrosion: Signs of rust and corrosion on any system components.
    • Compressor: The compressor is a vital component of the AC unit. If it shows signs of rust or corrosion, it may need to be replaced, as these issues can lead to mechanical failures.
    • Fan motor: Inspect the fan motor for any rust or corrosion. If the motor’s seal is broken or it has water damage, it might need to be replaced.
    • Electrical connections: Check all electrical connections for corrosion. Corroded connections can lead to electrical failures and pose safety risks.
    • Coils: Both the evaporator and condenser coils should be inspected for rust and corrosion. Clogged or damaged coils can affect the system’s efficiency and may need to be cleaned or replaced.
    • Refrigerant lines: Inspect the refrigerant lines for any damage or corrosion. Damaged lines can lead to refrigerant leaks and reduced system performance.
    • Ductwork: If the ductwork was exposed to floodwaters, check for corrosion, mold growth, and structural weakening. Damaged ductwork may need to be replaced.
    • The HVAC technician will refer to the manufacturer’s guidelines and provide you with recommendations.

4. Patience is a virtue: expect delays and be prepared

After widespread flooding events, HVACR technicians often face a surge in service calls, leading to potential delays. Be prepared for a backlog and consider addressing immediate needs yourself, such as removing standing water and drying the affected areas.

  • Document everything: Take photos and videos of all damage before discarding anything. This documentation is essential for insurance claims and can help expedite the process. For any damaged appliances or electronics, record their serial numbers. This information can help verify the value and existence of these items.
  • Prevent mold growth: Use dehumidifiers and fans to dry out affected areas and prevent mold growth. Discard non-salvageable items like carpets, drywall, and insulation immediately to prevent mold growth. Mold can develop quickly in damp environments, so it’s important to address moisture issues promptly. Ensure proper ventilation by opening windows and using fans to help dry out the area and reduce the risk of mold growth.
  • Beware of contaminated water: Floodwater often carries sewage, chemicals, and bacteria, so avoid contact whenever possible. Always wear protective gear such as gloves, masks, and boots when dealing with flood-damaged areas. This helps protect you from contaminants and hazardous material.
  • Temporary solutions: Consider using portable air conditioners or fans to maintain comfort while waiting for repairs. These can be a temporary solution to keep your home cool and reduce humidity.

The Environmental Protection Agency (EPA) recommends avoiding direct contact with contaminated flood water, washing hands frequently with soap, and not allowing children to play in flood water or with toys contaminated by flood water.

The Centers for Disease Control and Prevention (CDC) emphasizes the importance of not driving through flooded areas, avoiding contact with flood water, and using clean, safe water for drinking and food preparation. They also recommend wearing rubber boots, sturdy shoes, and waterproof gloves, and using insect repellent to protect against mosquitoes.

5. Beware of scams: choose reputable contractors

In the chaotic aftermath of a natural disaster, be wary of individuals posing as contractors. Always verify credentials, check for proper licensing, and ask for proof of insurance. Consider contacting your insurance company for recommendations and be cautious of anyone demanding upfront full payment for services.

  • Beware of door-to-door solicitors: Be wary of contractors who show up uninvited at your door offering unsolicited repairs. Legitimate contractors typically do not need to solicit business door-to-door.
  • Verify credentials: Always ask for official identification from anyone claiming to be a contractor. Verify their credentials by checking their license number on your state’s licensing board website.
  • Get everything in writing: Ensure that all agreements, including the scope of work, materials to be used, and payment terms, are documented in a written contract. This helps protect you in case of any disputes.
  • Avoid cash payments: Scammers often prefer cash payments because they are harder to trace. Use a check or credit card for payments, as these methods provide a paper trail and offer some level of protection.

Look for red flags:

Be cautious of contractors who try to rush you into making a decision, offer extremely low prices, or refuse to provide written estimates. These are common tactics used by scammers.

Avoid scammers who insist you pay for services by wire transfer, gift card, payment app, cryptocurrency or in cash. Avoid anyone who promises they can help you qualify for relief from the Federal Emergency Management Agency (FEMA) ― for a fee.

FEMA will never require you to pay a fee to get disaster relief. Never sign your insurance check over to someone else.

  • FEMA Myth vs. Fact: FEMA has a fact sheet that addresses common myths and facts about disaster assistance. For example, FEMA disaster grants are not considered taxable income and do not affect other federal assistance programs. https://www.fema.gov/fact-sheet/myth-vs-fact-disaster-assistance
  • FEMA Disaster Assistance: FEMA’s website provides detailed information on the different types of assistance available for individuals, families, and public groups. This includes support for housing, medical needs, and other critical services. https://www.fema.gov/assistance
  • Ready.gov: Ready.gov offers tools and resources to help prepare before a disaster and get support after. This includes information on finding family and friends, emergency alerts, and coping with disasters. https://www.fema.gov/assistance/individual/disaster-survivors
  • Small Business Administration (SBA): The SBA provides low-interest disaster loans to businesses, homeowners, and renters to help them recover from declared disasters.
  • U.S. Department of Agriculture (USDA): The USDA offers disaster assistance programs for farmers and ranchers affected by natural disasters.
  • American Red Cross and Salvation Army: These organizations provide emergency shelter, food, and health services during disasters. You can find more information on their websites. https://www.forbes.com/advisor/homeowners-insurance/federal-relief-natural-disasters/

6. Understand your options: repair or replace?

Based on the technician’s assessment, you might face the decision to repair or replace your system. Factors influencing this decision include the extent of the damage, the age of your current system, and the overall cost comparison.

Unfortunately, replacement is often necessary. While equipment is made to sit outside and is protected from typical weather, electrical components are not in an airtight enclosure. Exposure to moisture is not the same as sitting in flood water. Many times, flooded equipment will need to be replaced entirely. This is especially true for components containing steel, which can be prone to rust, and electrical components, which can be damaged by water and pose a fire risk.

However, if the damage isn’t too severe, cleaning and restoring the AC system might be possible.

Assessing the damage:

  • What type of water damage did my system sustain? Was it clean rainwater, or did it involve sewage or other contaminants? Understanding the level of contamination is vital, as some situations might require complete replacement.
  • How long was the system submerged? The duration of submersion can significantly impact the extent of damage. Longer periods underwater generally increase the likelihood of needing replacement.
  • What components show signs of damage? Ask the contractor to explain which parts are damaged, the severity of the damage, and how that impacts the system’s functionality and safety. For example, are there rusted steel components, damaged electrical connections, or signs of mold growth?
  • Is there hidden damage that might not be immediately apparent? Floodwater can cause damage that’s not readily visible. A thorough inspection by a qualified technician is essential to uncover hidden issues.

Repair vs. replacement considerations:

  • Can my system be safely and effectively repaired? The contractor should assess whether repairs can restore the system to full functionality and safety standards.
  • What is the estimated cost of repair vs. replacement? Request a detailed breakdown of costs for both options.
  • What is the age and condition of my current system? If your system was nearing the end of its lifespan, replacement might be more cost-effective in the long run, even if repairs are possible.
  • How long will repairs take, and are there any health risks during the process? Understand the timeline for repairs and any potential health hazards, especially regarding mold or contaminant removal.
  • Will my insurance cover repair or replacement? Check your insurance policy and discuss coverage details with your insurer. The contractor might be able to provide documentation to support your claim.

7. Resources for homeowners

We understand that there’s a lot of misinformation out there, often unintentional. However, organizations like the ACCA are here to provide valuable resources for both contractors and homeowners dealing with flood-damaged HVACR systems.

ACCA is dedicated to writing and training the industry on best practices. ACCA’s website www.acca.org, offers access to industry standards, such as ACCA Standard 6 – Restoring the Cleanliness of HVAC Systems for Residential and Commercial Applications which sets the minimum requirements for cleaning HVACR systems. It covers:

  • When to clean: Guidelines on when to clean or replace airside surfaces.
  • Cleaning methods: Procedures for cleaning components like evaporator fan sections and air ducts.
  • Contaminant control: Measures to prevent the spread of contaminants during cleaning.
  • Verification: How to verify the cleanliness of the system after cleaning.

This standard ensures HVACR systems are cleaned effectively, maintaining indoor air quality and system performance.

Summary

Remember, your safety and well-being are paramount. By understanding the potential risks associated with flood-damaged HVACR systems and taking appropriate precautions, you can begin the process of restoring your home and life back to normal.

To find a local contractor, visit the ACCA Contractor Locator at https://hvac-contractors.acca.org/locator

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